Present Connection offers a wide range of software support services. Our professional developers and support team are available to quickly solve all application issues. Our customer service doesn’t stop after the acceptance of your new application. Present Connection proceeds with the support of your environment.
During the use of the application a lot of questions can arise. Users can have new insights, functional or technical questions or software with version updates need to be arranged. Our Software Support Services will help with keeping your application and organization up-to-date.
Our Software Support Services is available constantly during working hours. We reply on questions on short-term and we can directly be available with our remote tools. Also for specific Service Level Agreement (SLA) demands we do have special agreements. With our standard guaranteed response times, we ensure you of a fast response on urgent matters.
It is not only the support we offer for the applications we developed, but we can also support your support department when the pressure on resources is getting too high.
✓ Full-cycle development services including support
✓ Technologies which fit the needs of our customers best
✓ Experienced and supporters
✓ We offer quality assurance (QA) and testing services
✓ Communication model according to your needs